Privacy Policy

Privacy Policy

Eclat IT Services Ltd Company Number: 15241135 Effective Date: 23 October 2023

1. Introduction

Welcome to the Privacy Policy of Eclat IT Services Ltd ("we," "us," "our"). We are committed to protecting your personal data and ensuring that your privacy is safeguarded. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://eclat-it.com/.

2. Data Collection

We may collect the following types of personal data:

Identity Data: Name, title, and company name.
Contact Data: Email address, telephone number, and postal address.
Technical Data: IP address, browser type, and operating system.
Usage Data: Information about how you use our website and services.
Marketing and Communication Data: Preferences for receiving marketing materials.

How We Collect Your Data

Direct interactions (e.g., when you fill out a contact form or subscribe to a newsletter)
Automated technologies (e.g., cookies and analytics tracking tools)
Third-party sources (e.g., publicly available information and business partners)

3. Use of Data

We process your data for the following purposes:

To respond to your inquiries and provide requested services.
To improve our website, services, and customer experience.
To send marketing communications where consent has been provided.
To comply with legal obligations and protect our rights.

4. Data Sharing

We do not sell your personal data. However, we may share your data with:

Service Providers: Who assist in website hosting, marketing, and IT support.
Legal Authorities: If required by law or to enforce our rights.
Business Transfers: In case of a merger, sale, or acquisition.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is completely secure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

You have the following rights under UK GDPR:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data.
Restriction: Request restriction of data processing.
Objection: Object to data processing based on legitimate interests.
Data Portability: Request transfer of your data to another service provider.
Withdraw Consent: If processing is based on consent, you can withdraw it at any time.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience and analyze website usage. You can manage cookie preferences through your browser settings.

9. International Data Transfers

If we transfer your data outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Eclat IT Services Ltd
Registered Office Address:
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: info@eclat-it.com
Phone: 020 3886 2346

By using our website, you agree to the terms of this Privacy Policy.